If for any reason you are not happy with your purchase, you may return the items postmarked within 5 calendar days of receipt for an online store credit or refund to your original method of payment. Please note that original shipping charges are non-refundable. Items must be returned in their original condition (unworn, unwashed, unaltered) with the tags attached. Bathing suits and underwear are final sale and are not eligible for return or exchange. All the products should be returned with the original bag, free of damage. Please allow 14-21 business days from the time you mail your order for your return or exchange to be processed. We will notify you via email once your return has been processed.
International orders may be returned using any method of your choice, at your expense. We recommend using a trackable and insured service. Make sure to print out and include our Returns Form when mailing your return to the address below:
Rua Jaime Leão Pinto, 133,
4590-869 Paços de Ferreira
If you would like to exchange an item, we suggest that you place a new order for the item you want before returning your original purchase. This will ensure that your exchange item is in stock. You are then welcome to return your original order for a full refund. Once we receive your return, we will process a refund for the cost of the returned item and send you an email.